Friday, September 30, 2016

FYI: IRS TAC appointment news for Oakland, Salinas, Laguna Niguel, CA Offices

Hello Everyone,
Hope all is going well with you!
FYI: IRS Began appointment service at the Oakland, Salinas, and Laguna Niguel Taxpayer Assistance Centers on September 12, 2016.  See below attached news releases for additional information.
Jennifer Henrie-Brown, ID #1000247447
Stakeholder Liaison Specialist
Communications Stakeholder Outreach
Work cell phone:  510-926-0175
From: Henrie-Brown Jennifer A
Sent: Tuesday, March 03, 2015 12:24 PM
Subject: FYI: IRS Pilot Program of Appointment Service Test for Certain Taxpayer Assistance Centers (Only 3 affected TACs are located in CA: Fresno, Redding, & Long Beach)
Importance: Low
Hello Everyone,
IRS management has requested we inform you IRS is conducting a pilot program of appointment service test for certain Taxpayer Assistance Centers (TACs) this filing season beginning with ten large Taxpayer Assistance Centers.  (See below, “Appointment Service List FINAL” attachment for list of participating TACs  in the appointment service test pilot program). 
Note:  Fresno is the only large TAC in California noted on this list.
IRS hopes the results of the test will help us determine if an appointment process would benefit both the IRS and the taxpayer.
IRS added more TACs to this test pilot program on March 2nd. 
Note:  TACs noted on the above attached list to, “begin taking appointments later this filing season” that are located in California are Long Beach and Redding.  (IRS will begin taking appointment requests in these new locations the first week (March 2) and start serving taxpayers in appointments the following week (March 9).
To help raise awareness of the appointment service test with taxpayers, IRS made a national media release along with local releases at the ten initial participating locations. IRS had posted signage at the ten TACs and has updated with background information and the instructions needed by taxpayers to make an appointment.
The below attached fact sheet, “Internal Revenue Service Appointment Test” has additional information on this appointment service test pilot program.
If this test pilot program works well, additional TACs will be added in the future.
Jennifer Henrie-Brown, ID #1000247447
Stakeholder Liaison Specialist
Communications Stakeholder Outreach
510-637-2199/ fax 510-637-2434

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